What is saline nasal irrigation? 

Saline nasal irrigation (also known as nasal lavage) is an inexpensive, simple, self-administered treatment that can help relieve the symptoms of various sinus conditions including rhinitis,  sinusitis and congestion associated with common colds and allergies. Nasal irrigation is often used to loosen mucus and remove dirt, dust and pollen from the nasal lining.

How does Complete Rinse® differ from other nasal rinse systems?

Complete Rinse® is a new and revolutionary approach to the centuries-old practice of nasal rinsing. While there are many nasal rinse systems on the market today, most have drawbacks that deter regular use, therefore limiting their effectiveness. Common problems associated with of many of these systems include choking, gagging and burning—even nausea—as a result of saline solution running from the nasal passages down the back of the throat. For kids, this can be a barrier to compliance.

Complete Rinse® can eliminate or greatly reduce these typical negative, uncomfortable side effects by activating a natural physiological action. The process of choanal occlusion, which creates a barrier between the nasal passages and the back of the throat, is triggered automatically when using Complete Rinse®.  Additionally, since the Complete Rinse® system limits the entry of saline solution into the throat, it provides highly effective delivery of saline irrigant throughout the nose and sinus cavities. Complete Rinse® is designed to work with the user in an upright position, further enhancing comfort (whereas many other nasal rinse systems require the user to tilt the head at an uncomfortable angle).

Complete Rinse® has a built-in capsule management system that makes using medicated sinus rinse more easy than ever.

What are the benefits of nasal rinsing?

Nasal rinsing has been shown to help relieve the symptoms of various sinus conditions, such as acute, sub-acute and chronic sinusitis and nasal congestion associated with common colds and allergies. Regular nasal rinsing can improve quality of life by helping to cleanse and clear the sinuses. Nasal rinsing is an inexpensive, simple, self-administered treatment and can be in conjunction with standard medical therapy.

Antibiotics are commonly used to treat sinus infections, with surgery as an alternative in cases of chronic sinusitis, recurrent acute sinusitis and sinonasal polyposis. Recent studies have called into question the effectiveness of long-term oral antibiotic treatment for sinus infections. Additionally, resistance to antibiotics can develop with frequent use.

When should I use Complete Rinse®?

Many people use Complete Rinse® daily, as a healthy sinonasal maintenance regimen. Others rely on Complete Rinse as a preventative measure at the first sign of a cold, infection or allergies; or to lessen the severity of symptoms at the onset of infection. During an active infection, many people practice nasal rinsing twice daily (morning and night), or even more frequently. We recommend that you talk with your health care provider to determine if nasal rinsing is the right option for you. 

Can children use Complete Rinse®?

Absolutely! Children are in fact a large user group of nasal rinse systems. Very young children may not tolerate the procedure (nasal rinsing should never be forced), however many children enjoy using Complete Rinse® and consider it “entertaining” and “fun.” As with any health care treatment for children, we recommend that you consult your pediatrician before using Complete Rinse®.

Is Complete Rinse® safe? 

Natural saline nasal rinse systems, including Complete Rinse®, are widely considered safe, when used with distilled water. Under no circumstance should you use regular tap water with a nasal rinse system. According to the Centers for Disease Control and Prevention, some tap water may contain organisms that can lead to potentially serious infections. These organisms are safe to drink, as they are killed by stomach acid; however they can thrive in nasal passages and pass easily through the mucous membranes in the sinus cavity.

Why can’t I use tap water with my Complete Rinse®?

Under no circumstance should you use regular tap water with any nasal rinse system. According to the Centers for Disease Control and Prevention, some tap water may contain organisms that can lead to potentially serious infections. These organisms are safe to drink, as they are killed by stomach acid; however they can thrive in nasal passages and pass easily through the mucous membranes in the sinus cavity.

With Complete Rinse—as with any nasal rinsing system—it is critical to use distilled water (inexpensive and readily available at most grocery stores or pharmacies). 

What does nasal rinsing feel like?

Regardless of the nasal rinse system used, the process may feel unusual at first and take some getting used to. However, unlike many nasal rinse systems on the market, which may cause choking, gagging and burning—even nausea—as a result of saline solution running from the nasal passages down the back of the throat, Complete Rinse® is engineered for maximum comfort. The patent-pending design of Complete Rinse® activates a natural physiologic process called choanal occlusion, which creates a barrier between the nasal passages and the back of the throat, preventing all (or nearly all) fluid from reaching the throat. Additionally, Complete Rinse® is used in an neutral position further improving ease of use. 

The sensation of nasal rinsing with Complete Rinse® is generally a pleasant experience. The rinsing process itself is self-controlled and comfortable. After rinsing, most people experience a sensation of nasal breathing openness.

How should I clean my Complete Rinse® device? 

Clean your Complete Rinse® device with distilled water only, and let it air dry.

Is Complete Rinse® latex free?

Yes. All plastics used in the manufacture of Complete Rinse® are non-latex medical grade specifications.

A Few Words From Dr. Chandler

“I’ve done literally thousands of sinus operations and one of the main issues relevant to patient success is the post-operative nasal hygiene regimen.

After years of trying to coerce patients to endure the rather steep learning curve of existing products that often gag, choke and otherwise create a major compliance barrier to sinus rinsing, I looked at the very basics of human sinonasal and respiratory physiology to design CompleteRinse.

Unless there exists a serious departure from normal anatomy, the basic process of mouth blowing against resistance automatically causes the palate to elevate (think of blowing up a balloon. You couldn’t do it if your lungs and mouth weren’t strictly isolated from your nose during the process).

For that same reason, using breath pressure to activate and sustain gravity driven flow of rinse isolates the rinse to the nose where it goes in one side and out the other. Simple, really. 


In terms of cleanliness, there is no expectation of sterility in this case. The upper airway simply isn’t a sterile environment. Having said that, unless there’s some known serious lung or dental infectious process, there is a normal flora generally common to the entire aerodigestive tract.

Saline is not a particularly favorable culture media and any deposited organisms would be greatly diluted by the volume of saline irrigation normally used for lavage. There has been no reported cross-contamination of consequence using this approach. There are a few other products on the market that have investigated this through extensive clinical trials. You can reference Optinose for more information on that. 

CompleteRinse has been successfully used by many patients, even kids, that have been completely put off by squeeze bottles and neti pots; and it doesn’t rely on battery power or nasal vacuum to achieve the objective.”